General Data Protection Regulation (GDPR)

Data protection policy and GDPR:

Under GDPR, we need to tell you what data we collect about you and what we intend to do with it. This data protection policy sets out how we collect, process and protect your data.

If there is any specific data that you do not want us to keep, please let us know. However, this may affect our ability to offer you an appropriate service.

The legal basis on which we collect your data:

When you use our website or otherwise provide data informally, the data is collected and processed based on your having given Consent. You can withdraw your consent at any time, and we will delete your data.

When you purchase a product, we enter a contract to deliver said product. Data is then collected and processed on the basis on Contract.

How we obtain your data:

In most cases, the data we process is obtained directly from yourself. If a third party referred you, they might have given us some information about you. The information would typically include your name, contact details and your relationship to the referrer. However, we have no control over the information they supply. Additionally, when you use our website, we receive some information, such as your IP address and browser details.

The data we keep and how we use it:

Here we list the data we might keep about you. It is impossible to have a comprehensive list, and we do not keep all this information for every client. We only record, and save the information we need.

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Name, age and date of birth:

This helps us get to know you and identify you.

Address, email address, phone number(s): We need this information to contact you.

Correspondence:

We might store copies of any communication as part of your purchase.

Referral information:

We need to keep third-party referral details for invoicing purposes. We might use some referral information as part of your initial purchase.

Purchase:

Payment details are required for scheduling, reporting, invoicing and accounting purposes.

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IP address and metadata:

When you use our website, we receive and process your IP address and data about your device and web browser. We need this information to deliver the website.

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Web forms:

When you submit a form on our website, the details are sent to us by email..

Sharing your data:

We will never sell your data or use it for any purpose we have not agreed.

Date we store:

We store minimal physical documents and electronic records required for purchase and delivery.

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How long we store your data:

We keep physical documents only as long as they are required but may keep some basic electronic records for up to 7 years.

Data access:

You may request access to any data we hold about you. Please make any request in writing to Niall [Address] or using our contact page.

We will respond to any valid request within 28 days of receipt.